A force multiplier
Fonoage used to write a lot of emails, believing they conveyed the message he wanted to send. But then he’d go back and reread the thread and see that maybe his message wasn’t understood as clearly as he’d hoped. “Now I can write a message and have Grammarly fine-tune it,” he said. “The message reaches the audience much faster, and we get on the same page quicker. It amazes me the changes Grammarly can make and how it resonates with me much better than what I actually wrote. It’s an exceptional tool that enhances my writing and boosts my confidence as a communicator.” In this way, ModMed achieves its core values of saving people time and creating customer delight: ModMed estimates each content creator saves 38 minutes a day—a yearly time-savings of 158.3 hours per year per team member, the equivalent of ~19.8 days each.
69% Improvement in written communications
38 Mins saved day/user
“Grammarly’s generative AI has helped us be faster, more efficient, and more effective,” Riff said.
Cane considers that time savings a “force multiplier.”
“ModMed is all about innovation,” Riff said. “Everything we’ve designed has the goal of helping our clients and our team members be as effective and efficient as possible. Grammarly plays a big role in that for us.”
“What I write will then be read dozens, hundreds, even thousands of times. The clarity and the conciseness of what I write becomes so important because it saves time for all of those recipients to understand what I’m trying to tell them,” he said.
How ModMed Reclaimed Time to Achieve More With Faster, Better Communication
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